AnyVsa is a travel visa and document procurement service. Our address is First Floor, King House, 5-1 Westbourne Grove, London W2 4UA. Our company registration number is 6482149.

At AnyVisa we are committed to providing our customers with excellent service. As part of this commitment, we take the trust our customers place in us very seriously. We recognise that it is our responsibility to protect your privacy and to inform you of our information collection practices through our privacy policy. This policy covers the following topics:

• What information we collect
• Why we collect the information and how we use it
• Who we share your information with and why
• What we will never do to your information
• Your rights towards the information we hold on you
• How we protect the information we hold on you
• Complaints to governing authorities
• Changes to this policy we may make

WHAT INFORMATION WE COLLECT

When you use our services, we may collect your personal information such as your name and contact details to be able to provide you with the service. Whenever we handle a visa, passport or document legalisation services, we may collect such personal information as your passport and nationality details, work/family/education background, and other data as required by the issuing authorities, e.g. consulates, passport offices.
We only collect the information that is absolutely required to provide you with the service requested by you.

WHY WE COLLECT THE INFORMATION AND HOW WE USE IT

The information you provide us with when placing an order with us is used for the following purposes:

• Facilitation of the service you require – obtain your visa, passport, legalisation, etc
• Improvement of our service and gaining market insights for marketing purposes
• Notifying you of your order status, visa/passport expiry, changes to the visa policy, updates on our services, whenever a consent to contact is provided

If you do not provide us the required information and/or consent to use it as required, we are not able to facilitate your order in part or fully.

WHO WE SHARE YOUR INFORMATION WITH AND WHY

We may share your personal information with the following third parties for the following purposes:

• With consulates/visa centres, courier/logistic companies, invitations/visa approvals providers, translators, solicitors/public notaries/legalisation offices as required to facilitate your order
• With companies that provide services to assist us with our business activities in visa and immigration request execution
• With public authorities as required by law in response to requests for the purpose of national security or law enforcement
• With the person who handles your application on your behalf, when for example a group order is made for a team of applicants or a personal assistant handles your application on your behalf AND they are the ones providing us with the required personal information

In an event we acquire/sell a business unit we may share your personal information stored by the unit for the purposes outlined above in this policy.

WHAT WE WILL NEVER DO TO YOUR INFORMATION

We do not sell your personal information to any third parties. Additionally, we will not share the information with any third party, except as otherwise set forth in this policy.

YOUR RIGHTS TOWARDS THE INFORMATION WE HOLD ABOUT YOU

The right to access the information we hold on you

You have the right to access the information we hold on you. Due to the sensitivity of the information to be disclosed, we can release such data when at your personal appearance at our office with a valid government issued ID. Once your identity is validated, we will release all the information we hold on you within 30 days including the day of the request.
To arrange a visit, please contact us by emailing gdpr@anyvisa.co.uk.

The right to amend the information we hold about you

If you found that the information we hold on you is inaccurate please email us on gdpr@anyvisa.co.uk explaining what is not correct and we will process necessary amendments.

The right to erasure of the information we about on you

If you wish us to delete your personal information from our systems, please visit this page on our website. We will erase any data as long as we are legally allowed to according to the laws and the country where we are based.
Once the request is received, we will acknowledge its receipt, we may have to very your identity, we will review the request and either (a) erase your information and notify of that or (b) explain you why we cannot do so.

The right to restrict processing of the information we hold about you

When placing an order with us you can choose your information not to be used for marketing purposes. Our order forms have relevant options for you to select.

HOW WE PROTECT THE INFORMATION WE HOLD ABOUT YOU

We are committed to protecting your personal information. The following is employed by AnyVisa to fulfil this commitment:

• Our employees receive annual training and periodic bulletins regarding good security practices
• We employ physical protection measures to ensure the safety of our paper and digital archives storing your personal information
• We utilise a combination of software and devices to protect our network from would be intruders

COMPLAINTS TO GOVERNING AUTHORITIES

If you consider that we have breached your rights under GDPR you may complain to the data protection authority in the country in which you reside or to the lead supervisory authority at https://ico.org.uk/.

CHANGES TO THIS POLCIY WE MAY MAKE

AnyVisa reserves the right, at any time, to modify this policy. If we make revisions that change the way we collect, use, or share personal information, we will post those changes in this policy. You should review it periodically so that you keep up to date on our most current policies and practices. We will note the effective date of the latest version of our privacy policy at the end of the policy.
 

Published: 23/05/2018